Legal

Terms of service

The agreement under which Apex Actions provides its hosted continuous-integration service, and the version the app records when you start a trial.

Last updated

These terms are in force from 4 September 2026 and apply to every plan and trial started or renewed on or after that date. The date above is the version of these terms: when you start a trial the app shows this version beside the button, and records that you accepted it. The privacy policy, the acceptable use policy and, where it applies, the data processing agreement are part of this agreement.

1. Who we are, and who you are

The service is provided by Pristine Technology, doing business as Apex Actions, a company formed under the laws of the State of Texas, United States ("Apex Actions", "we", "us"). Our postal address is the one shown on our invoices. A separate written agreement signed by both of us takes precedence over these terms where the two conflict; Enterprise plans are sold that way.

"You" means the organisation or person on whose GitHub account the App is installed. If you accept these terms for an organisation, you confirm that you are an owner of that organisation on GitHub and that you have the authority to bind it. The service is for business use: you confirm that you are at least eighteen years old and are not using it as a consumer. If you do not agree to these terms, do not start a trial and do not use the service.

2. The service

Apex Actions is a hosted service that runs workflows written for GitHub Actions on runners we operate. You install our GitHub App on the repositories you choose; we receive the events GitHub sends us for those repositories, run the jobs they describe, and report the results back to GitHub and in our own app.

Your repositories, pull requests, reviews and permissions stay on GitHub. We are not a replacement for GitHub and these terms do not alter your agreement with GitHub, Inc., to which we are not party.

Third-party actions. A workflow may reference actions, container images and packages published by others — actions/checkout, an image on a public registry, a package from a public index. We fetch what the workflow names and run it; we neither author nor vouch for it, and its licence and conduct are between you and its publisher.

Features marked as preview. A feature we describe as beta, preview or experimental is provided so that you can try it. It may change or be withdrawn without notice, and the commitments in sections 8 and 12 do not apply to it.

3. Your account

You sign in with GitHub. You are responsible for everything done under your account and under the accounts of the people you give access to, and for keeping those credentials secure. Tell us at security@apexactions.com as soon as you know of any unauthorised use.

4. Your content

Everything you bring to the service — your code, your workflow files, the commits and branches that trigger them, the logs, artifacts, caches and results your jobs produce — is your content. You keep every right to it. You grant us the right to store, process, transmit and display your content only as needed to provide the service to you, to keep it secure, and as the law requires. We claim no other right in it.

You are responsible for your content: for having the rights you need to give it to us, for what it does, and for its compliance with the law and with the acceptable use policy.

Usage data. We may use data about how the service is used — job timings and outcomes, resource consumption, which features ran, error rates — in aggregated or de-identified form that identifies neither you nor anyone in your content, to operate, secure, improve and report on the service. Features that read your own results back to you, such as flaky-test detection and step timing, are the service working on your content for you and are not what this paragraph describes.

5. Your workflows, and what they do

A job runs your code, and what that code does is your responsibility. A job can make outbound network requests, call third-party services, spend credits on other platforms, publish packages and deploy software. Those are your actions, taken with your credentials, and their consequences are yours — including the consequences of a workflow that somebody else was able to change.

Secrets you give a job are provided to that job only. We do not log, print, store or display their values; a job that prints its own secrets has published them, and we cannot recall what a log has already shown.

Each plan carries resource limits, and they are stated on the pricing page.

Concurrent jobs is enforced, at the moment a job is picked up: jobs beyond your plan's limit wait in the queue until one of yours finishes. They are not rejected and nothing is lost.

The other figures the page states — included minutes and retention — are what the plan is sized for. We measure them, and where a workload runs far beyond what it is sized for we will contact you rather than stop your work without notice. We may set a reasonable limit on anything the pricing page does not enumerate — log, artifact and cache storage, and job duration — on the same terms, and we will tell you when we do.

6. Acceptable use, and suspension

You will use the service only as the acceptable use policy allows. That policy is part of these terms.

We may suspend a job, a repository, an installation or an account without notice where we reasonably believe it is in breach of that policy, is being used to attack anything, is compromising the security or availability of the service for others, or where suspension is required by law or by a provider we depend on. We will tell you promptly, tell you why where we lawfully can, and lift the suspension once the cause is resolved. Suspension is not termination and does not pause the billing period, except where the breach was ours.

7. Plans, trials and payment

Trials. Every self-serve plan starts with a 10-day trial that needs no payment method. If no payment method is added by the end of the trial the subscription pauses: nothing is charged, no jobs run, and adding a payment method resumes it.

Billing. After the trial, the plan is billed monthly in advance, in the currency shown at checkout, until cancelled. Usage beyond a plan's included allowance is billed in arrears at the overage rate on the pricing page. You can cancel at any time from the app; the plan runs to the end of the period already paid and is not refunded for the remainder. We do not offer refunds for partial periods except where the law requires them or where we have failed to provide the service.

Payment provider. Payments are collected by our payment provider. We never see or store your card number. If a payment fails we will retry it and write to the address on the account; if it still fails within fourteen days the subscription pauses until a payment succeeds.

Prices and taxes. We may change prices with at least thirty days' notice by e-mail to the address on the account; a change takes effect at your next renewal after that notice. Prices exclude sales, use, VAT and similar taxes, which are added where we are required to collect them.

The comparison we make. Every comparative price claim on this site resolves to one sentence, set out with its basis and its limits in how we compare. It is a description of typical usage, not a promise about your bill.

Complimentary access. We may, at our discretion, give an organisation access to the service without charge ("complimentary access"). It is not a plan and is not offered publicly. Complimentary access comes with the limits we set when we grant it — such as a number of minutes each calendar month, a number of jobs at once, and an end date — and the service stops starting new work once a limit is reached or the access ends. We may change those limits or end complimentary access at any time, with or without notice; work already running when it ends is allowed to finish, and work not yet started is cancelled. No service level, support commitment or credit applies to complimentary access, nothing is charged for it, and it cannot be transferred. In every other respect these terms apply to complimentary access as they apply to a plan, and an owner of the organisation must accept them before any of its workflows run.

8. Availability and support

We aim for continuous availability and do not promise it. We will give notice of planned maintenance where we can. The service depends on GitHub and on our infrastructure providers, and an outage of theirs is an outage of ours.

Support is by e-mail to support@apexactions.com, and we reply within one business day. A service level agreement, where you have one, is set out in the written agreement that sells it.

We may change the service. We will not remove a capability the compatibility matrix lists without at least thirty days' notice.

9. Data protection

We process personal data as described in the privacy policy. Where you are subject to data protection law that requires it, the data processing agreement applies to the personal data in your content and forms part of these terms; our subprocessors are listed at subprocessors.

10. Confidentiality

Each of us will keep the other's confidential information confidential, use it only for this agreement, and protect it as we protect our own — for as long as it stays confidential. Your content is your confidential information. Information that is public, already known, independently developed or lawfully obtained elsewhere is not confidential; information we are required by law to disclose may be disclosed, with notice to you where the law allows.

11. Intellectual property

The service, its software, its documentation and its marks are ours or our licensors', and stay so. You receive the right to use the service under these terms and nothing more. The command-line tool and container images we publish are licensed under the software licence.

If you send us a suggestion about the service, we may use it without obligation to you.

12. The service as it is

EXCEPT AS THESE TERMS EXPRESSLY STATE, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT IT WILL BE UNINTERRUPTED OR ERROR-FREE. We describe the service accurately, and the claims on this site are set out with their basis in how we compare, but no statement on this site or in our documentation creates a warranty beyond these terms. Performance and cost descriptions are typical figures, not guarantees; your own workloads decide your own results. Some laws do not allow an implied warranty to be excluded; where that is so, it is limited to the shortest period and smallest extent the law allows.

13. Indemnities

By you. You will defend and indemnify us against any claim by a third party, and the costs and damages that result, arising from your content, from what your workflows do, or from your breach of section 6.

By us. We will defend and indemnify you against any claim by a third party that the service, used as these terms allow, infringes that party's intellectual property rights, and the damages finally awarded or agreed in settlement. This does not cover your content, third-party actions, or a combination with something we did not supply. If such a claim is made we may modify the service, obtain the right for you to keep using it, or end this agreement and refund the fees paid for the period after termination. Our liability under this indemnity is subject to section 14.

In each case the indemnified party will give prompt notice, allow the indemnifying party to control the defence and settlement, and give reasonable help.

14. Liability

TO THE EXTENT THE LAW ALLOWS:

  • NEITHER OF US IS LIABLE TO THE OTHER FOR INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL LOSS, LOSS OF PROFIT, LOSS OF DATA, OR LOSS OF BUSINESS, HOWEVER IT ARISES AND EVEN IF FORESEEABLE.
  • OUR TOTAL LIABILITY TO YOU UNDER OR IN CONNECTION WITH THIS AGREEMENT, IN ANY TWELVE-MONTH PERIOD, IS LIMITED TO THE FEES YOU PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. FOR COMPLIMENTARY ACCESS OUR TOTAL LIABILITY IS LIMITED TO ZERO, AND NO FEES ARE PAYABLE UNDER IT.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, for your indemnity in section 13, or for anything the law does not allow to be limited. THE LIMITS ABOVE APPLY WHETHER THE CLAIM IS IN CONTRACT, TORT (INCLUDING OUR OWN NEGLIGENCE), UNDER STATUTE OR OTHERWISE, and they are what the price of the service is based on.

15. Termination

By you. Cancel from the app at any time. Uninstalling the App ends processing of a repository immediately.

By us. We may end this agreement on thirty days' notice by e-mail to the address on the account, and immediately where you are in material breach and have not cured it within fourteen days of our telling you, where you have breached section 6 in a way that cannot be cured, or where we stop providing the service.

What happens then. Your right to use the service ends. We keep your logs, artifacts, caches and account data for thirty days after termination and then delete them, except the records the privacy policy says we must keep longer (the agreement record, the audit log and billing records). During those thirty days you can ask us at support@apexactions.com for a copy of your logs and artifacts, unless we ended the agreement for a breach of section 6 that cannot be cured. If the agreement ended because you uninstalled the GitHub App, installing it again on the same GitHub account within those thirty days restores your access instead; a closed account is not reopened this way. Sections 4, 10, 11, 13, 14 and 18 survive.

16. Trademarks and independence

Apex Actions is an independent service. It is not affiliated with, sponsored by or endorsed by GitHub, Inc. GitHub and GitHub Actions are trademarks of GitHub, Inc., used on this site only to identify GitHub's products and to describe what Apex is compatible with. Apex Actions and the Apex mark are ours. Your use of GitHub remains governed by your agreement with GitHub, which these terms do not alter and we are not party to.

17. Changes to these terms

We may change these terms. For a change that reduces your rights or increases your obligations we will give at least thirty days' notice by e-mail to the address on the account before it takes effect; other changes take effect when posted here. Every change updates the date above, which is the version; the version you accepted is recorded, and continuing to use the service after a change takes effect is acceptance of it. If you do not accept a change, cancel before it takes effect.

18. General

Talking first. Before either of us starts proceedings about a dispute under this agreement, we will each name somebody with authority to settle it and try to resolve it by discussion for thirty days. This does not prevent either of us from seeking urgent relief from a court.

Governing law. This agreement is governed by the law of the State of Texas, United States, without regard to its conflict-of-laws rules, and the state and federal courts sitting in Texas have exclusive jurisdiction over any dispute arising from it, without prejudice to any right you have under the mandatory law of the place where you are established. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Sanctions and export control. You confirm that you are not, and are not acting for, a person or organisation subject to sanctions that would prohibit us from providing the service to you, and that you will comply with export control law in what your workflows do.

Notices. Notices to you go to the e-mail address on the account; notices to us go to legal@apexactions.com, or by post to the address on our invoices.

Assignment. You may not transfer this agreement without our written consent. We may transfer it to a successor to our business on notice to you.

Force majeure. Neither of us is liable for a failure caused by something outside our reasonable control, except that this does not excuse an obligation to pay.

Entire agreement. These terms, with the documents they incorporate, are the whole agreement between us about the service and replace every earlier one. If a provision is unenforceable the rest stands. A delay in enforcing a right is not a waiver of it. Nobody else has rights under this agreement.